Question 1

What is the difference between the iMessage status "sent" and "delivered"

Accepted Answer

"Sent" means Tuco successfully handed your message to iMessage — it does not, by itself, confirm the recipient received or read it. "Delivered" is the separate confirmation that it reached their device. In practice, both usually mean the message went through fine. The only statuses that signal a real problem are Fallback and Failed.

What each status means

Sent — Tuco handed the message to iMessage. Not a delivery or read confirmation.
Delivered — Apple confirmed the message reached the recipient's device.
Read — the recipient opened it (shows only if they have read receipts turned on).
Fallback — the recipient isn't reachable on iMessage, so it should go out over your SMS fallback instead.
Failed — the message couldn't be sent (e.g. a bad number, or a line issue).

Why a message can show "Sent" but not "Delivered"

This is usually not a problem:

iOS message screening (iOS 26+): if the recipient hasn't saved your number, Apple may screen messages from unknown senders and suppress the delivery receipt — so the message shows "Sent" even though it actually reached their inbox.
The recipient has read receipts turned off, or is on Do Not Disturb / a Focus mode.
On older iOS versions (or with screening off), "Delivered" appears much more consistently.

So a "Sent" status is normal and usually fine. You only need to act on Fallback (recipient not on iMessage — set up an SMS fallback) or Failed (a real sendin

Question 2

How to install Tuco AI for iMessage automation inside Go High Level (GHL)

Accepted Answer

How To Integrate or Connect GoHighLevel Integration with Tuco AI - iMessage Automation Software through GHL

Made by Tuco Support with Scribe

Learn how to configure your GoHighLevel integration to streamline your marketing automation using Tuco AI. This guide walks you through the essential steps to connect your API keys and location settings successfully.

Integration Initiation

Select Integrations from the sidebar menu after logging into app.tuco.ai

If you see Lead Connector instead of Go High Level do not worry! Go High Level is a trademark and hence we were requested to use the name "Lead Connector" instead of Go High Level

||| If you see Lead Connector instead of Go High Level do not worry! Go High Level is a trademark and hence we were requested to use the name "Lead Connector" instead of Go High Level

Choose the run mode for Tuco and click Continue.

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Question 3

How to uninstall and reinstall Go HIgh Level app for Tuco AI

Accepted Answer

How to Uninstall and ReInstall GoHighLevel with Tuco AI

Made by Tuco Support with Scribe

Learn how to seamlessly remove and re-install your GoHighLevel account to the Tuco AI platform. This guide walks you through the necessary steps to reinstall the integration and configure your API keys for a successful connection.

Uninstall Current App

Navigate to App Marketplace

Select the "Installed Apps" tab

Click the options menu (three dots) for the app

Select "Uninstall"

Confirm uninstallation by clicking "Uninstall"

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Question 4

How to buy a dedicated phone number to send iMessage using Tuco AI?

Accepted Answer

How to Provision a Dedicated iMessage Phone Line for your workspace inside agency.

Made by Tuco Support with Scribe

Follow this guide to set up and order a new dedicated iMessage phone line within your agency workspace. You will learn how to configure your contact details and finalize the provisioning process to ensure your account is ready for messaging.

Workspace Access

Select the desired workspace.

Line Management

Click "Lines"

Click "Provision Line"

Select the type of line you want to provision.

Click "Continue"

![](https://colony-recorder.s3.amazonaws.com/files/2026-07-06/f568c163-6bb5-46da-9a27-86a3df3ba511/ascreenshot_7

Question 5

How to call using Tuco AI Calling Extension inside of Go High Level using the same iMessage Number

Accepted Answer

How to Install and Use the Tuco Calling Extension inside of Go High Level

Made by Tuco Support with Scribe

Learn how to effectively find, install, and configure the Tuco Calling Chrome extension for your browser. This guide provides step-by-step instructions for managing your account, checking conversations, and adjusting call settings for a seamless communication experience.

||| Gotcha! Make sure to visit chrome://extension and double check it's turned on and all permissions are given

||| Gotcha 2! Old pages will not load you will have to logout, login and do a hard refresh (command + shift + R on mac and Control + Shift + R on windows multiple times) to make sure the extension loads

Extension Installation

Search for the "Tuco Calling" Chrome extension or directly go to https://chromewebstore.google.com/detail/tuco-calling/penfbnaoncbafijgahkldipilkjflgac

![](https://colony-recorder.s3.amazonaws.com/files/2026-07

Question 6

How to quickly send an iMessage using Tuco AI

Accepted Answer

How To Send A Quick Message On Tuco AI

Made by Tuco Support with Scribe

Learn how to efficiently manage your communication workflow by sending personalized messages to your leads directly through the Tuco AI dashboard. This guide streamlines the process of drafting, attaching links, and categorizing your outreach for better lead management.

Navigate to https://app.tuco.ai/

Click "Leads"

Click "Quick Send"

Quick Send Configuration

Fill up the basic details like number with E164 format & select sender line

Type message into text field

![](https://colony-recorder.s3.amazonaws.com/files/2026-07-09/2ee2e587-6fc5-42d0-9bfa-d06395ee48a0/ascreensh

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