• What is the difference between the iMessage status "sent" and "delivered"

  What Sent, Delivered, Read, Fallback, and Failed mean — and why a message can show Sent but not Delivered (iOS message screening).Popular

• How to quickly send an iMessage using Tuco AI

  How To Send A Quick Message On Tuco AI Made by Tuco Support with Scribe Learn how to efficiently manage your communication workflow by sending personalized messages to your leads directly through the Tuco AI dashboard. This guide streamlines the process of drafting, attaching links, and categorizing your outreach for better lead management. Navigation NavigateSome readers

• How to setup an AI Knowledge base to auto draft responses for iMessage using Tuco AI Agent

  How to Add a Custom Knowledge Source to Your Tuco AI iMessage Sales Agent Knowledge Base Management Select "Agent" from the sidebar menu. Click on the "Knowledge" tab. ![](https://colony-recorder.s3.amazonaws.com/files/2026-06-16/0902c2cb-41ce-4f4b-b3e5-a07126f28703/sps-redacteFew readers

• My lead/customer doesn't see a contact card (or the "Maybe: [Name]" label)

  Short version: the "Maybe: [Name]" label is generated by the recipient's device, not by us. It comes from an on-device Apple feature, and the setting that controls it lives on your lead's iPhone or Mac — it ships enabled by default, so if they don't see it, it's worth confirming the toggle on their device. What we control (and what we don't) There are two separate mechanisms, and only one of them is on our side: What we control: we add the contact on the sending line and canFew readers

• Can I receive inbound first messages using Tuco AI?

  Yes. Tuco supports two-way iMessage, and incoming RCS + SMS — you can send outbound messages and receive replies on the same line. Inbound messages are captured in real time and flow back into your connected system, so replies land wherever you're already working: In Tuco Unibox — view the full conversation thread against the contact In your CRM — replies sync back to HubSpot, GoHighLevel (LeadConnector), or whatever integration you have connected Via Telegram — get inbound rFew readers