Can I receive inbound first messages using Tuco AI?

Yes. Tuco supports two-way iMessage, and incoming RCS + SMS — you can send outbound messages and receive replies on the same line.

Inbound messages are captured in real time and flow back into your connected system, so replies land wherever you're already working:

• In Tuco Unibox — view the full conversation thread against the contact
• In your CRM — replies sync back to HubSpot, GoHighLevel (LeadConnector), or whatever integration you have connected
• Via Telegram — get inbound replies pushed straight to a Telegram chat so your team sees them the moment they land
• Via email — receive inbound replies as email notifications to your inbox
• Via webhook/MCP — pipe inbound messages into your own workflows or automation

This means you can run reply-based sequences, route hot responses to a rep, or trigger follow-up automations off an inbound message.

If you're not seeing inbound replies come through, it's usually a webhook or integration configuration issue — reach out to support and we'll take a look.

Updated on: 15/07/2026