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# What is the difference between the iMessage status "sent" and "delivered"

**"Sent" means Tuco successfully handed your message to iMessage — it does not, by itself, confirm the recipient received or read it.** "Delivered" is the separate confirmation that it reached their device. In practice, both usually mean the message went through fine. The only statuses that signal a real problem are **Fallback** and **Failed**.

## What each status means

- **Sent** — Tuco handed the message to iMessage. Not a delivery or read confirmation.
- **Delivered** — Apple confirmed the message reached the recipient's device.
- **Read** — the recipient opened it (shows only if they have read receipts turned on).
- **Fallback** — the recipient isn't reachable on iMessage, so it should go out over your SMS fallback instead.
- **Failed** — the message couldn't be sent (e.g. a bad number, or a line issue).

## Why a message can show "Sent" but not "Delivered"

This is usually **not** a problem:

- **iOS message screening (iOS 26+):** if the recipient hasn't saved your number, Apple may screen messages from unknown senders and **suppress the delivery receipt** — so the message shows "Sent" even though it actually reached their inbox.
- The recipient has read receipts turned off, or is on Do Not Disturb / a Focus mode.
- On older iOS versions (or with screening off), "Delivered" appears much more consistently.

So a "Sent" status is normal and usually fine. You only need to act on **Fallback** (recipient not on iMessage — set up an SMS fallback) or **Failed** (a real sending problem).

👉 Full status reference and "it says Sent but my lead didn't get it" troubleshooting: **https://docs.tuco.ai/troubleshooting/message-statuses**