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# Do you allow cold texting or cold prospecting or texting contacts who have not opted-in?


**No. Never.** Tuco AI does not allow cold texting, cold outreach, or cold iMessage of any kind — no purchased lists, no scraped contacts, no first-touch messages to people who have never engaged with your brand. There is no plan, add-on, or volume tier that permits it.

## Who you CAN message

iMessage through Tuco AI is a warm follow-up channel, for people who already gave you a way to reach them:

* **Form-fills** — anyone who submitted a form on your website (demo request, contact form, lead magnet).
* **Ad opt-ins** — anyone who gave you their phone number through a paid ad (Meta, Google, TikTok, LinkedIn lead forms).
* **Replied prospects** — anyone who replied to your email or LinkedIn outreach.
* **Existing customers** — current, past, and trialing customers (if they can recall your purchase and within the last month) 
* **Calendar bookings and event registrants** — anyone who booked a meeting or signed up for your webinar/event.

## Who you CANNOT message

* Contacts scraped from LinkedIn, Apollo, ZoomInfo, or any data provider.
* Purchased lists, or any list where the recipient didn't consent to hear from your brand.
* Anyone who hasn't yet engaged with your brand — not even "just a small test batch."
* Recruitment mass bulk texting campaigns who haven't applied in the last month. 

## Why the policy is absolute

Apple bans lines that message strangers. A handful of spam reports on a single Apple ID kills it — usually within days. Tuco AI replaces flagged numbers for free once or twice, but past that the audience has to change; we do not keep rescuing lines that are cold-texting.

## What to use for cold outreach instead

Email and LinkedIn are the compliant first-touch channels. Reach prospects there first, and when they reply positively, route the conversation to iMessage — that's where Tuco AI delivers a 5–10x reply-rate lift over email.

Full policy: https://tuco.ai/blog/cold-imessage-outreach-what-works-daily-limits-guide